Last updated: January 2024
crater-pulse is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of personal data seriously and have implemented appropriate measures to safeguard the information we process.
For the purposes of data protection legislation, the data controller is:
crater-pulse
47 Wellington Street
Leeds, LS1 4JF
United Kingdom
Email: [email protected]
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month of receipt.
You have the right to request that we correct any personal data that is inaccurate or incomplete. We will respond to rectification requests within one month.
Also known as the "right to be forgotten", you may request that we delete your personal data where there is no compelling reason for its continued processing. This right is not absolute and applies only in certain circumstances.
You have the right to request that we limit the way we use your personal data in certain circumstances, such as when you are contesting the accuracy of the data.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds for the processing.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you. We do not currently engage in solely automated decision-making.
To exercise any of your data protection rights, please contact us using the details provided above. When making a request, please:
We may need to verify your identity before processing your request. This is a security measure to ensure personal data is not disclosed to an unauthorised person.
We will respond to all legitimate requests within one month. Occasionally, it may take longer than a month if your request is particularly complex or you have made multiple requests. In this case, we will notify you and keep you updated on progress.
We process personal data on the following lawful bases:
We do not routinely transfer personal data outside the United Kingdom. Should any transfer be necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and, where appropriate, notify affected individuals.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.